Terms & Conditions

BHK & MJC Ltd trading as RAM PRODUCTS

PRICES:

All prices are quoted, and will be charged, in UK Pounds sterling.  Your credit card company will convert the charge into your local currency when they debit your account.

All prices include VAT where applicable.

DELIVERY:

Goods will be dispatched as quickly as possible after receiving payment for your order; normally this is the same day. Our offices are closed at the weekend, so orders made then will be processed and dispatched the following Monday.

Delivery times vary according to the efficiency of your local Post Office.

Normal delivery times to the UK are next day.  

Normal delivery times outside of the UK are from 2 to 8 working days.  However, this is not a guaranteed delivery time and you must allow up to one calendar month for delivery.

REFUNDS AND REPLACEMENTS:

Provided we are notified and the goods are returned to us within 14 days of delivery; we guarantee to replace any faulty goods or to give you a full refund.  

Please use the Returns form under the customer services list at the bottom of the page.

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